Here Lori the Receptionist ( it coud look like she is "healing"someone [pastor flo actor tony nunes ])discovers that plans have changed as the arrival of the New Pastor is "Today" not "tomorrow"! Unexpected surprises to some yet great inconveniences to others. Is this where patience and kindness are tested? Can you still be cool and professional, gentle and considerate when these little details change ?
When your 'world' is shaken? Or do you just tell them how you are feeling and get in arguments that lead in a bitter direction?
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I appreciate your pg rated comments